Privacy Policy

1. Information We Collect

Account Information

• Name
• Email address
• Phone number (if provided)
• Location or service area

Profile Information

• Business descriptions
• Service categories
• Credentials or certifications voluntarily submitted
• Portfolio images or public profile content

Technical Information

• Device type
• Browser information
• IP address
• Usage activity for security and fraud prevention

We do not sell personal information for monetary compensation.

2. How We Use Information

• To create and manage accounts
• To display provider profiles
• To maintain platform integrity and prevent fraud
• To communicate important platform updates
• To improve functionality and user experience
• To monitor and protect platform security

During beta, messaging, booking, and payments are not enabled. If messaging is introduced in the future, communications may be monitored to enforce safety standards and Terms of Service.

3. Public Profile Information

Certain information submitted by providers may be publicly visible on the platform. This may include profile descriptions, service categories, and portfolio content.

Users should avoid submitting sensitive personal information in publicly visible fields.

4. Data Sharing

We share information only when necessary to operate the platform:

• With secure hosting and infrastructure providers
• With authentication and database providers
• With payment processors if payment features are introduced
• If required by law or legal process

We do not sell personal data to third parties.

5. Third-Party Services

MyHelperPro relies on trusted third-party providers to operate the platform, including hosting infrastructure, authentication services, database providers, and analytics tools.

These providers may process limited personal information necessary to deliver their services. They are required to protect data and may only process it on our behalf.

6. Cookies & Tracking Technologies

MyHelperPro may use cookies or similar technologies to improve security, remember user preferences, and analyze platform usage.

These technologies help maintain platform functionality and detect suspicious or abusive activity.

7. Data Retention

We retain information as long as necessary to:

• Operate and secure the platform
• Comply with legal obligations
• Prevent fraud or abuse

Users may request deletion of their account. We will process deletion requests subject to legal retention requirements.

8. California Privacy Rights

If you are a California resident, you may request:

• Access to the categories of data we collect
• Correction of inaccurate personal information
• Deletion of personal data (subject to legal exceptions)

Requests may be submitted through our Contact page.

9. Security

We implement industry-standard administrative, technical, and physical safeguards designed to protect personal information.

Users are responsible for maintaining the confidentiality of their login credentials.

No online system can guarantee absolute security.

10. Data Processing Location

Information collected through the platform may be processed and stored on servers located in the United States.

11. Children’s Privacy

MyHelperPro is intended for individuals 18 years of age or older. We do not knowingly collect information from minors.

12. Email Communications

By creating an account or joining our newsletter, you consent to receive administrative and platform-related communications.

You may unsubscribe from non-essential communications at any time.

13. Beta Status

MyHelperPro is currently in beta. Features may change or be added over time.

As new services such as messaging, booking, or payments are introduced, this Privacy Policy may be updated.

14. Changes to This Policy

We may update this Privacy Policy periodically.

Continued use of the platform after changes are posted constitutes acceptance of the updated policy.

15. Contact

Questions regarding this Privacy Policy may be sent to:

support@myhelperpro.com